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Terms of Service Policy

Updated: 03/03/25

1. Introduction

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Welcome to Prince Friend. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

 

2. Services Provided

 

Prince Friend offers premium rental-friend experiences in Tokyo, allowing customers to hire a companion for sightseeing activities. Our services are designed to provide companionship and enhance your experience in the city.

 

3. Eligibility

 

To use our services, you must:

 

-Be at least 20 years old (or be accompanied by a parent or guardian at least 20 years old).

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-Provide accurate and complete personal information during booking.

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-Agree to comply with all applicable laws and regulations.


 

4. Booking and Payment

 

Reservations: Bookings can be made through our website or authorized platforms. Availability is on a first-come, first-served basis, as well as the discretion of Prince Friend and Prince Friend staff.

 

-Fees: Service fees are outlined during the booking process and may vary based on the selected experience and any additional services requested.

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-Payment: Payment information is collected at the time of booking. Full payment is made at 11:59PM (Tokyo time) the day before the reserved service takes place. For reservations made within 24 hours of service, payment is required at the time of booking. We accept major credit cards and other payment methods as specified on our website.


 

5. Additional Expenses

 

Customers are responsible for covering any additional expenses incurred during the service, including but not limited to:

 

Transportation: Any transportation costs for the Prince beyond the standard service area.

 

Meals and Venue Fees: Costs for meals, beverages, or entry fees to venues for both the customer and the Prince.


 

6. Cancellations and Refunds

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For information about cancellations and refunds, please refer to our Refund and Cancellation Policy


 

7. Code of Conduct

 

We strive to create a respectful and enjoyable environment. By using our services, you agree to:

 

Treat your Prince Friend companion with respect and courtesy.

 

Refrain from any inappropriate or illegal behavior.

 

Understand that our services are strictly platonic; any requests for activities beyond companionship are prohibited.


 

8. Privacy and Confidentiality

 

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which outlines how we handle your data.

 

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9. Limitation of Liability

 

Prince Friend is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service in question.

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10. Changes to Terms

 

We may update these Terms of Service from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

 

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11. Contact Information

 

For any questions or concerns regarding these Terms of Service, please contact us at:

 

Contact Us Page:

https://www.princefriend.jp/contact-us

 

Or

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Email:

Support@princefriend.com

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